Privacy Policy

Last Updated: January 15, 2024

TerraOmega Media ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our news services and visit our website.

Information We Collect

We collect several types of information from and about users of our Services, including:

Personal Information

When you subscribe to our services or contact us, we may collect personal information such as:

• Full name and contact details
• Email address and phone number
• Billing and payment information
• Professional affiliation (if applicable)
• Communication preferences

Automatically Collected Information

We automatically collect certain information about your device and browsing activities, including:

• IP address and browser type
• Device characteristics and operating system
• Pages visited and time spent on our site
• Referring website addresses
• Clickstream data and browsing patterns

How We Use Your Information

We use the information we collect for various business purposes, including:

• Providing and maintaining our news services
• Processing subscriptions and payments
• Sending important service updates and announcements
• Personalizing content and user experience
• Analyzing usage patterns to improve our services
• Complying with legal obligations and preventing fraud

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our operations
• When required by law or to protect our legal rights
• During business transfers, such as mergers or acquisitions
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typical retention periods include:

• Subscription data: Duration of subscription plus 3 years
• Website analytics: 26 months
• Customer service records: 6 years
• Financial transaction data: 7 years

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access and receive copies of your data
• Right to correct inaccurate information
• Right to delete your personal data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent

International Data Transfers

As a Canadian company, we primarily process data within Canada. However, some service providers may be located outside Canada. In such cases, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.